Bilingual Medical Virtual Assistant (Spanish-English)
MBVA 24-7
Job at a glance
Remote | Full-Time Are you an experienced Medical Virtual Assistant who is fluent in both Spanish and English ? Do you enjoy helping patients while keeping a busy healthcare practice organized? If so, we’d love to hear from you! Responsibilities Answer inbound and outbound patient calls Schedule and confirm appointments Assist with patient registration and intake Verify insurance eligibility (preferred) Respond to patient inquiries via phone, email, and text Manage calendars and provider schedules Upload and organize patient documents Maintain accurate patient records within the EMR Coordinate referrals and follow-up appointments Perform general administrative and office support tasks Qualifications Fluent in English and Spanish (spoken and written) Previous experience as a Medical Virtual Assistant or in a healthcare setting Any medical background is welcome (clinic, hospital, medical office, or allied health experience) Excellent phone etiquette and customer service skills Strong organizational and multitasking abilities Comfortable learning new EMR/EHR systems High attention to detail Reliable internet connection and a quiet home office