Billing and Office Management

Position Summary Glenwood Foods LLC is seeking a highly organized and detail-oriented Billing and Office Management Specialist to support daily administrative operations. This role is responsible for managing billing processes, overseeing inventory tracking, and providing excellent customer service through handling phone orders. The ideal candidate will be dependable, proactive, and capable of managing multiple priorities in a fast-paced office environment.

Key Responsibilities Billing & Accounts Management Prepare, process, and maintain accurate customer invoices Ensure timely billing and follow up on outstanding accounts Reconcile billing discrepancies and maintain organized financial records Collaborate with accounting staff to support month-end closing processes Inventory Management Monitor and maintain inventory levels to ensure product availability Record incoming and outgoing inventory accurately Coordinate with warehouse and purchasing teams to manage stock replenishment Conduct periodic inventory audits and report discrepancies Office Administration Oversee daily office operations to ensure efficiency and organization Maintain filing systems, office supplies, and administrative procedures Assist with general clerical duties such as data entry, document preparation, and record keeping Support internal team communication and coordination Customer Service & Phone Orders Answer and manage incoming phone calls in a professional manner Accurately take and process customer orders over the phone Provide product information, pricing, and order status updates Resolve customer inquiries and escalate issues when necessary Qualifications Prior experience in billing, office management, or administrative roles preferred Strong organizational and multitasking skills Excellent communication and customer service abilities Proficiency in Microsoft Office (Excel, Word, Outlook) and accounting or inventory software Attention to detail and accuracy in data entry and recordkeeping Preferred Skills Experience in food distribution or wholesale industry Familiarity with inventory management systems Basic accounting knowledge Work Environment Office setting within a distribution/warehouse environment Regular interaction with customers, suppliers, and internal staff Compensation & Benefits Competitive pay based on experience Opportunities for growth within the company