Job at a glance
You will answer telephone enquiries from customers and provide expert advice on their queries You will handle incoming emails reliably and ensure prompt responses to enquirers You will carefully maintain and update customer data in the relevant systems In the event of queries, you will liaise internally with the relevant specialist departments You have completed a commercial apprenticeship, for example as an office management assistant (m/f/d), retail assistant (m/f/d) or office clerk (m/f/d) You work meticulously and in a structured manner You are a team player and work well with colleagues and specialist departments You are characterised by a reliable and independent approach to your work thorough induction modern workstations free on-site parking Full-time, Monday to Friday What you can always count on at persona service: A monthly allowance of €50 towards your transport costs, depending on the role – e.g.
for the Deutschlandticket and much more. Bonuses, as well as holiday pay and a Christmas bonus Free tuition for your children on the Ubimaster learning and tutoring platform Numerous shopping discounts with well-known brands via our corporate benefits programme Excellent personal support and regular feedback meetings A wide range of further training opportunities