Client Manager - Beverage Channel

Affinity Group Canada is a leading foodservice brokerage representing premier food manufacturers across the country. Locally owned and operated, we are known for our strong relationships, category expertise, and outstanding execution. Our success is driven by our people and our commitment to delivering value to our clients, customers, and partners.SCOPE OF THE POSITIONThe Client Manager is accountable for end‑to‑end execution support on behalf of assigned clients.

This includes program coordination, internal alignment, issue resolution, and ongoing client communication. The role plays a critical leadership function within Client Services, ensuring client initiatives are delivered consistently and professionally across the marketplace.Primary ResponsibilitiesCLIENT MANAGEMENT & BEVERAGE EXPERTISEManage day‑to‑day communication and support for assigned client portfoliosMaintain strong knowledge of soft drinks, juices, waters, and non‑alcoholic categoriesDevelop, communicate, and support execution of client sales and marketing strategiesObtain and manage client approvals for programs, pricing, and rebate documentationMaintain detailed knowledge of each client’s product portfolio, programs, and prioritiesEXECUTION OVERSIGHT & ISSUE RESOLUTIONMonitor market execution and identify risks, issues, or gapsCollaborate with Sales and internal teams to resolve execution challengesEscalate issues appropriately to protect client relationships and outcomesREPORTING & INTERNAL COORDINATIONSupport internal reporting, tracking, and documentation requirementsEnsure timely and accurate information flow between clients and internal teamsQualifications & Experience3–5+ years in foodservice, beverage, CPG, or brokerageStrong understanding of foodservice distribution and beverage categoriesExperience working with distributors, Sales teams, and operatorsStrong organizational, communication, and problem‑solving skillsAbility to manage multiple priorities in a fast‑paced environmentCRM and Microsoft Office proficiencyValid driver’s licenseWORK ENVIRONMENTHybrid role combining office based work, field activity, and customer interaction.

Regular engagement with internal teams, distributor partners, and operators. Flexibility required to support meetings, foodshows, and business priorities. Professionalism and strong client representation are essential.AI DISCLOSUREAffinity Group Canada discloses that AI enabled tools may be used to support certain stages of recruitment (e.g., screening applications based on job related criteria), with human review and oversight.ACCESSIBILITY & ACCOMMODATION (AODA)Affinity Group Canada welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.All employment is decided on the basis of qualifications, merit, and business need.

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