Cold Caller & Appointment-Setting Virtual Assistant — Commercial Cleaning

Cold Caller & Appointment-Setting Virtual Assistant — Commercial Cleaning EBS Maintenance is a growing commercial janitorial and facility-maintenance company serving businesses throughout Southern California. We are looking for a confident, dependable, and results-driven Virtual Assistant based in South Africa to support our sales outreach. Your primary goal will be to schedule qualified facility walkthroughs with decision-makers who are actively interested in commercial cleaning services.

Responsibilities: Make outbound calls to commercial businesses using a provided prospect list Identify and speak with facility managers, property managers, office managers, operations managers, and other decision-makers Introduce EBS Maintenance and explain our commercial janitorial services Ask qualifying questions about the facility’s current cleaning needs Send personalized follow-up emails Follow up consistently with interested prospects Schedule qualified facility walkthroughs on our calendar Maintain accurate notes and update the prospect tracker or CRM daily Provide a daily report showing calls, conversations, emails, follow-ups, and appointments Help verify or locate missing contact information when necessary Performance Goal: The goal is to schedule at least four qualified, completed facility walkthroughs per month.

An appointment is considered qualified when the prospect: Is responsible for or involved in selecting cleaning vendors Represents a commercial facility within our Southern California service area Has a genuine current or upcoming need Agrees to an in-person facility walkthrough Attends the scheduled appointment Requirements: Must be located in South Africa Excellent spoken and written English Clear, confident, and professional telephone voice Previous cold-calling, telemarketing, lead-generation, or appointment-setting experience Comfortable speaking with gatekeepers and senior decision-makers Experience using Google Sheets, email, calendars, and CRM systems Reliable computer, headset, high-speed internet, and quiet workspace Ability to work during California business hours Organized, persistent, honest, and comfortable being measured by performance Experience calling commercial businesses or selling janitorial, facility-maintenance, property-management, or other B2B services is strongly preferred.

Schedule and Compensation: Approximately 20 hours per week Monday through Friday Initial two-week paid trial Hourly compensation based on experience Performance bonuses may be offered for qualified walkthroughs that take place Opportunity for a long-term position based on results How to Apply: Please include the following: A brief description of your cold-calling and appointment-setting experience The types of businesses or industries you have previously called Your requested hourly rate Your availability in California Pacific Time The calling and CRM platforms you have used A short voice recording introducing yourself and explaining why you would be successful in this position Your average number of calls and appointments booked in previous roles Applications without a voice recording will not be considered.