Customer Success Manager

ROLE AND RESPONSIBILITIES: Enhance Customer satisfaction Drive Product engagement and help the customers succeed Liasoning with Veris clients on daily operations Onboard new customers/clients. Building and maintaining relationships with Veris customers across the globe. Working with management on operations strategy and streamlining Schedule and complete quarterly/annual business reviews. Client MIS reporting and analytics Working closely with the operations team to ensure strict adherence of service deliverables.

Client problem troubleshooting Internal management reporting We are looking for: Energetic, motivated, and driven “Get it done” attitude ` Ability to lead and manage teams Clarity of thought & good problem-solving capabilities Education is no bar, but a good one always helps Good with computers and technology Excellent verbal & written communication skills