Job at a glance
SummaryLooking for a career, at a company where you love to work, all while working from the comfort of home? Are the “fine details” your bread and butter? Do you like a role that keeps you on your toesIf you answer “yes” to any of these questions, then join our team of Customs Business Analysts!At Willson International, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions.
Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.LocationRemote – Anywhere in CanadaShiftMonday to Friday, 10am-6pm ESTKey QualificationsHigh School Diploma is required. College Diploma an assetMinimum five (5) years Customs Brokerage experienceStrong working knowledge of ITMR, ECM systemsWorking knowledge of Microsoft Office Suite – Excel, word, OutlookCCS Designation is required, CTCS preferredDescription of RoleThe Business Analyst focuses on analyzing and improving processes related to the ITMR system.
Your primary responsibility is to enhance operational efficiency, ensure regulatory compliance, and optimize client satisfaction. You will work closely with internal teams to understand Operational needs and translate them into actionable strategies.Manages the Database Review, Schedules, and ITMR4 Helpdesk emailsResponsible for timely and accurate data review on live shipmentsProvides expert advice on customs laws, rules, regulations, and proceduresAnalyze current customs clearance processes to identify bottlenecks, inefficiencies, and areas for improvementDevelop and maintain SOP’s for ITMR4Maintain communication with management concerning compliance issues and provides recommendationsParticipate in courses/webinars identified by Management and provide constructive feedbackRegularly review client databases to ensure uniform information is available for other teamsLead or support projects related to system enhancements, or regulatory updatesAll other duties as assignedWhy you’ll love it at WillsonWork-from-home environment, with a home internet reimbursement3 weeks paid vacation for all new hiresCompany-matching RRSP programWe care about your loved ones too – that’s why we offer family medical benefit coverage (including significant mental-health practitioner coverage), Compassionate Care top-ups, and Maternity/Parental top-ups.Change is crucial to success – it’s never a dull moment here!
We offer trainings, and cover the cost of certifications so you can adapt to change with your best foot forward#Oneteam is essential to our corporate identity – we only succeed if we work together. That’s why we take the time to recognize the value of our staff, and celebrate the big moments together (like service anniversaries, weddings, and cute things, like puppies and babies).