Desktop Support Engineer

Desktop Support Engineer Houston, TX Strong knowledge of desktop/laptop hardware. Good knowledge of Win 10, Win 11 & MS Office. Knowledge of Mac OS is preferred. Understanding of daily operations and delivery processes. Application / software installation and trouble shooting. Knowledge / exposure on ticketing tools (Service Now). Windows system administration. Strong Troubleshooting Skills. Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.

Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc. Understanding of active directory, networking. Hardware, operating system & software knowledge.