Job at a glance
General InformationPosition NumberSTMP15Working TitleDigital Engagement SpecialistDivisionUniversity AdvancementDepartmentWork UnitStrategic Brand & Digital EngmntWork LocationFoundation AnnexVacancy Open ToAll CandidatesPosition DesignationNon-Student TemporaryEmployment TypeTemporary - Full-timeHours per week40Work ScheduleMonday–Friday, 8:00 a.m.–5:00 p.m. Schedule may vary based on project timelines, campus events or unit needs.Pay Rate$40-$42 per hourMinimum Experience/EducationBachelor’s degree in marketing, communications or a related field.At least 2 years of experience in email marketing, audience engagement or digital content management.Departmental Preferred Experience, Skills, Training/Education:Experience working with an enterprise CMS (WordPress preferred) and email marketing platforms (Salesforce Marketing Cloud or similar).Ability to communicate effectively with technical and non-technical partners.Demonstrated ability to lead complex digital marketing projects across multiple stakeholders.Experience in graphic design platforms through Adobe Creative Cloud.Proficiency in analytics tools and a data-driven mindset.Familiarity with email preference centers and subscription management.Strong organizational, interpersonal and project management skills.Experience working in higher education or other mission-driven environments is preferred.Familiarity with web accessibility standards (WCAG).Duties and ResponsibilitiesThe Digital Engagement Specialist provides critical operational support for the University’s digital communication channels.
This role focuses on the daily execution of email marketing campaigns and provides functional assistance for the ongoing website redesign initiative. This position supports the Digital Engagement unit in maintaining a consistent online presence and ensuring seamless communication with constituents.Assists the Digital Engagement unit in maintaining a consistent online presence by building email content, managing shared calendars, and performing hands-on web content updates.
Working across multiple platforms, helps ensure that digital touchpoints are accessible, brand-compliant, and aligned with stakeholder goals.Support the creation of targeted email campaigns and newsletters, such as Niner Nation News, using Salesforce Marketing Cloud.Provide operational support for email sends across University Communications, University Advancement, and other campus stakeholders.Help maintain a centralized email calendar to prevent audience oversaturation and ensure strategic timing.Support the University’s website redesign initiative by assisting academic and administrative units with phased content migration and transitions.Provide hands-on content entry and functional support within WordPress and legacy Drupal environments.Foster productive relationships with colleagues to ensure consistent implementation of digital governance policies.Other duties as assigned related to web content assistance throughout the University Communications departmentOther Work/ResponsibilitiesNecessary Licenses or CertificationsProposed Hire Date04/05/2026Contact InformationExpected Length of Assignment11 monthsPosting Open Date03/04/2026Posting Close Date03/18/2026Special Notes to ApplicantsTemporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.).
They are, however, covered by Worker’s Compensation provisions.However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker – i.e.
student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan and will be notified of instructions.*Special Notes Regarding Eligibility for the High Deductible Health PlanTemporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insuranceTemporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurancehttps://hr.charlotte.edu/benefits/benefit-plans/health-insuranceAre you looking for more jobs nearby?
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