Education Senior Software Product Manager

Primary Skills: Product Management, SDLC, Agile, SaaS Description:- Contract or Fulltime Keywords: Product Management, SDLC, Agile, SaaS Product Managers stand at the center of engineering, users and delivery for suite of SaaS technology products. The critical responsibility of the Product Manager is to provide full-time production-level support and leadership to the internal software Engineering, Quality Assurance and User Experience teams, providing use case insight, prioritization direction, subject matter context and all-around product direction.

The role will serve in our Education practice and overall responsibilities include, but are not limited to, managing and prioritizing defect and enhancement requests from internal and external customers, partnering with engineers on product releases, defining and troubleshooting user stories, developing a software product roadmap, and guiding production support. The Product Manager will also be asked to provide mentorship to other, more junior PMs and evangelize the Product Management practice to other groups within the company.

Cross-department collaboration with engineering, member services, marketing, and related constituents will be critical to both the Product Manager’s and the software product’s success What You’ll Be Doing: - Organize, facilitate development of and manage to the software product roadmap as the Product Owner - Partner with the SaaS product constituents to create the strategic vision for the software product and set immediate and future priorities for software development and service teams - Translate feedback from users and broader market analysis into user defined requirements for product enhancements.

Partner closely with User Experience to design product concepts and Engineering to validate feasibility. - Conduct market and competitive research, host user interviews, and create key performance indicators to stay abreast of market dynamics and define implications to the software product roadmap - Serve as liaison between the business and technical development teams - Triage all incoming bug/defect reports and enhancement requests - Oversee software release and feature launches including, but not limited to: · Creation and execution of communication and rollout plan · Hands-on training of delivery team and internal engineers on new features or defect repairs · Hands-on training of sales and marketing team on new features or defect repairs · Produce member-facing product documentation, release notes and training documentation · Manage User Acceptance testing for all external and internal releases Must Haves: - Bachelor’s Degree - 7+ years professional experience delivering software products with recent emphasis on B2C - 5+ years of Product Management experience with emphasis on B2C - Outstanding written and verbal communication skills - Proven analytic skills and ability to translate market findings into new product/enhancement ideas - Demonstrated ability to manage projects independently while meeting milestones on schedule - Ability to communicate technical information to technical and non-technical audiences Even Better: - Prior experience working to in K-12 or Higher Education industry - Prior experience managing a Mobile-based product - Prior experience working within agile software development environment - Prior experience collaborating with cross functional teams spanning Development, Marketing, and Sales.

Certification in a Product Management Framework (e.g. Pragmatic Marketing)