Food & Beverage Manager
The London, a Luxury Collection Hotel, New York City
Job at a glance
Job Description The Restaurant Manager oversees the daily operations of the restaurant. The ideal candidate will be a passionate hospitality professional with a proven track record of success in managing restaurant teams, delivering exceptional customer experiences, and driving revenue. Responsibilities: Operations Management: Oversee all aspects of restaurant operations, including staffing, scheduling, training, and performance management.
Ensure adherence to all food safety, sanitation, and health regulations. Maintain a clean, safe, and organized restaurant environment. Monitor and control food and beverage costs. Manage inventory and purchasing. Customer Service: Deliver exceptional customer service, ensuring guest satisfaction. Handle guest complaints and resolve issues promptly and professionally. Build and maintain strong relationships with guests.
Team Leadership: Recruit, hire, and train restaurant staff. Motivate and inspire the team to achieve high performance. Foster a positive and collaborative work environment. Conduct regular performance reviews and provide feedback. Financial Performance: Analyze financial reports to identify areas for improvement. Develop and implement strategies to increase revenue and profitability. Manage labor costs and control expenses.
Menu Development: Assist in menu planning and development. Ensure food quality and presentation standards are met. Event Planning: Coordinate and execute private dining events, banquets, and special occasions. Qualifications: Proven experience as a Restaurant Manager or similar role in a high-volume restaurant. Strong leadership and management skills. Excellent communication and interpersonal skills.
Knowledge of food and beverage operations, including menu development, cost control, and inventory management. Proficiency in POS systems and restaurant management software. Ability to work flexible hours, including weekends and holidays. Passion for the hospitality industry and a commitment to providing exceptional guest experiences. Union experience highly prefered. Source: Hospitality Online