Front Office Executive/Associate

• Front Office Associate: 2–3 years of relevantexperience in Front Office, Guest Relations or MemberServices, in a luxury hotel, premium club or high-endresidential/hospitality environment.• Front Office Executive: 3–5 years of relevant FrontOffice/Guest Relations experience, with exposure toindependent shift handling.• Experience in room reservations, check-in/check-out,billing and payment handling, member/guest complaintresolution and facility/activity bookings preferred.• Working knowledge of PMS/Club Management Systemsand basic MS Office applications.• Prior exposure to a luxury or premium member-serviceenvironment will be preferred.• Ability to handle difficult guests and conflicts