General Manager (F&B Focused)

Key Responsibilities:Operational Management:Oversee daily F&B operations, including restaurant, bar, kitchen, and event management.Ensure high standards of food quality, presentation, and service delivery.Manage inventory, cost controls, and budgeting to optimize profitability.Team Leadership:Lead, motivate, and develop a high-performing team, ensuring a positive working environment.Recruit, train, and retain staff, focusing on service excellence and operational efficiency.Conduct regular performance reviews and provide coaching to achieve business objectives.Customer Experience:Ensure exceptional guest experiences by maintaining service standards and resolving customer concerns promptly.Monitor guest feedback and implement improvements to drive customer satisfaction and loyalty.Collaborate with marketing teams to develop promotional activities to attract and retain customers.Financial & Business Management:Develop and manage budgets, P&L, and financial reports, ensuring revenue targets and cost controls are met.Drive sales and profitability through creative promotions, upselling, and effective resource management.Analyze market trends and implement strategies to enhance the business's competitive edge.Health & Safety Compliance:Ensure compliance with all health, safety, and hygiene regulations.Regularly review and update operational procedures to adhere to legal and company standards.Performance Monitoring:Set KPIs and performance goals for the team, regularly reviewing and adjusting plans to meet targets.Provide detailed reports on financial performance, customer satisfaction, and operational improvements.Key Requirements:Experience:Proven experience as a General Manager or in a senior managerial role within the F&B sector.Strong background in managing restaurants, bars, or hospitality operations.Experience in budgeting, P&L management, and business growth.Skills:Excellent leadership, communication, and organizational skills.Strong problem-solving and decision-making abilities.Ability to drive sales and manage cost control measures.Knowledge of health and safety regulations within the F&B industry.Qualifications:Degree or diploma in Hospitality Management, Business Administration, or a related field (preferred).Proficiency in MS Office and POS systems.Familiarity with industry trends and customer service best practices.Benefits:Competitive salary based on experience.Performance-based bonus up to 20%.Opportunities for career growth and development.Employee discounts on F&B services.