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General Manager

Flying Lion Hospitality

Boston, MA, US · executive
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Boston, MA, US
Location
Executive
Seniority
Flying Lion Hospitality
Employer
Hr Manager jobs
Category

ABOUT US Flying Lion Hospitality Group is a multi-concept hospitality company behind restaurant brands including Madras Dosa Co., Godavari, Rosebud Bar & Kitchen, and Don’t Tell Aunty. Our portfolio spans a variety of cuisines and dining experiences, united by a commitment to quality, warm hospitality, and strong teams. We are seeking a hands-on General Manager to lead one of our Boston restaurants.

We’re looking for someone who takes ownership, develops people, and understands how to deliver exceptional hospitality while running a disciplined, successful business. ABOUT THE ROLE The General Manager oversees daily restaurant operations, team development, guest satisfaction, and financial performance. Working closely with ownership and group leadership, you will establish clear expectations, maintain consistent standards, and ensure the team is prepared for every service.

This position requires an active presence on the floor, strong communication, and the ability to coach employees in the moment. You should be comfortable making decisions, addressing performance issues directly, and following through until problems are resolved. RESPONSIBILITIES Restaurant Operations & Guest Experience • Lead daily operations and maintain a visible presence during service, especially during peak hours.

• Ensure the restaurant, team, and service stations are fully prepared before opening. • Maintain consistent standards for hospitality, food and beverage execution, cleanliness, and presentation. • Anticipate guest needs and resolve concerns with professionalism, sound judgment, and follow-through. • Coordinate front-of-house and back-of-house teams to support accurate orders, proper pacing, and timely service.

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