IT Support Specialist

We are seeking an IT Support Specialist to be our single point of contact for all technology needs across our organization. This role will support a mixed environment of Apple, Windows, and Android devices, manage our on-premises Microsoft servers, protect company data, and administer both Microsoft 365 and Google Workspace platforms. What you'll do: · End-User Support including troubleshooting and resolving hardware, software and connectivity issues, setting up new employee workstations, accounts, phones and other equipment, and managing offboarding and equipment retrieval.

· Monitor, maintain and secure our network, servers, and equipment · Manage data backups and disaster recovery · Administer Microsoft 365, Google Workspace, and on-premises accounts and security · Plan and execute installation of new computer and network equipment as needed · Maintain clear documentation of systems, configurations, and standard procedures · Collaborate with management to develop and communicate IT policies to staff What we're looking for: · 3+ years in IT support or systems administration · Experience with Windows Server, Microsoft 365, and Google Workspace · Solid understanding of networking fundamentals (TCP/IP, DNS, VPN, firewalls) · Strong independent troubleshooting and communication skills · Relevant certifications (CompTIA A+/Network+/Security+, MD-102, etc.) a plus Benefits: · Paid Holidays, PTO, Medical Insurance, and a 401(k) with Company Match.

· Section 4029 Exempt. · Pay rate variable depending on experience.