Loan Officer Assistant

Responsibilities Communicate with borrowers via phone, email, and text message Request and collect required loan documentation Maintain accurate borrower records and loan files Monitor loan milestones and outstanding requirements Follow up on missing documentation and conditions Update borrower and loan information within company systems Support Loan Officers with active loan pipelines Coordinate activities between borrowers and internal teams Contact prospective borrowers and gather preliminary information Maintain organized notes and follow-up schedules Deliver professional and customer-focused service throughout the mortgage process Requirements Strong verbal and written communication skills Excellent organization and follow-up abilities Ability to manage multiple priorities simultaneously High attention to detail Comfortable speaking with borrowers by phone Ability to maintain confidentiality Strong customer-service mindset Comfortable working in a commission-only environment Preferred Qualifications Loan Officer Assistant experience Mortgage Assistant experience Mortgage Processing experience Loan Processing experience Mortgage Operations experience Borrower documentation experience Experience using CRM or mortgage software systems Interest in pursuing future mortgage licensing opportunities About the Company Northgate Mortgage LLC is seeking a motivated and highly organized Loan Officer Assistant to support borrowers and Loan Officers throughout the mortgage process.

This position will assist with borrower communication, document collection, file preparation, pipeline management, and ongoing follow-up activities. The ideal candidate is detail-oriented, customer-focused, and organized, and is comfortable working in a fast-paced mortgage environment. This role offers an excellent opportunity for individuals interested in building a long-term career in the mortgage industry while gaining exposure to the loan origination process.