Operations Assistant

Responsibilities Support the Operations Manager with day-to-day production and operational activities, ensuring consistent follow-up on ongoing tasks and priorities. Follow up on production orders, timelines, pending tasks, and documentation to ensure smooth workflow execution. Coordinate with suppliers and relevant departments regarding raw materials, fabrics, production requirements, and documentation.

Support inventory management by tracking raw materials, fabrics, and other production-related items, physically checking stock against Excel records, and coordinating with the team to address discrepancies. Maintain accurate production and inventory records using spreadsheets, internal trackers, and relevant management systems, including Zedonk. Prepare, organize, and maintain production-related documentation and ensure timely follow-up on required documents and approvals.

Prepare shipping documentation, including Air Waybills (AWBs), Commercial Invoices, and Packing Lists. Coordinate with couriers and freight forwarders regarding shipments, pickups, deliveries, and tracking, following up on delays or documentation issues. Arrange and coordinate business travel requirements, including flights, hotel bookings, ground transportation, visa applications, work permits, and related documentation.

Maintain records of travel arrangements, approvals, and requests, ensuring timely follow-up until completion. Liaise with different departments and external partners to coordinate operational requests, communicate updates, and follow up on action items and deadlines. Assist with operational projects, administrative tasks, reporting, and process improvement initiatives as required. Perform additional duties related to production coordination, logistics, and general operations support as needed.

Qualifications Bachelor's degree in Business Administration or a related field. 2–5 years of experience in operations support, office administration, production coordination, or a similar role. Proficiency in Microsoft Office, particularly Excel, Word, Outlook, and PowerPoint. Experience with inventory management systems or operational tracking tools is an advantage. Strong organizational, documentation, coordination, and follow-up skills.

Excellent written and verbal communication skills in both Arabic and English. Ability to manage multiple priorities independently with minimal supervision. Proactive, detail-oriented, and solution-oriented approach. Strong interpersonal skills and the ability to coordinate effectively with internal teams, suppliers, and external service providers. \r\n Required Skills Coordination Supply Chain Quality Assurance \r\n Job Details Location: Amman - Jordan Industry: Administration & Customer Services Job Type: Full-Time Degree: Bachelor Experience: 1 - 3 Nationality: Unspecified