Organizational Change Management Lead

Complete Description: This position is housed under the Department of Human Services (DHS) supporting the implementation of the DC Access System (DCAS). The department is looking for a Training and Change management lead with background in project management with a particular focus with IT Project/System Implementation/Integration. This role requires the contractor to help with case worker (staff) readiness.

Manage readiness of staff at (5) service centers and outstation locations. This candidate will perform organizational change work such as staff readiness from Technology; People (employees); and Resource perspectives. Work closely with other team members, coordinate system power users (champion staff who help other member), and ensure Internal/External consistency. This position will report to the OCM program manager.

Behavior Characteristics: Analytical; Strong Communication Skills; Driven; Adaptable Skills: Skill Required / Desired Amount of Experience Expertise Rating Exp. in Information Tech Project management and analytical skills on a mid-large scale IT project with a particular focus on the Change Management Required 10 Years 3 - Expert Exp. in Business Process Design and analytical skills Required 6 Years 3 - Expert Proven ability to design and execute communication plans and work with internal and external staff in a diverse multi-tiered environment Required 5 Years 3 - Expert Exp.

in efficiently utilizing the Microsoft Office suite, especially (Power Point, Excel, Word; Visio) Required 4 Years 3 - Expert Exp.working on an IT project or a COTS package implementation Required 2 Years 2 - Proficient Exp. operating in a Health Care related IT System Required 2 Years 2 - Proficient Exp. using project tracking tools such as Jira and Sharepoint Highly desired 2 Years 2 - Proficient Cúram software knowledge for Health Care Programs Nice to have 1 Years 2 - Proficient Excellent communication skills (Written & Verbal) and time-management ability Highly desired 3 Years 3 - Expert Exp.communicating complex & detailed technology and system issues to the system users and individuals not familiar with the IT design and terminology Required 4 Years 3 - Expert