Job at a glance
About The Role Reporting to the Senior Manager, People Operations, Canada, the People Operations Generalist, Canada is the key in-market support to managers and employees both internally and with our client partners across the country. This is a hands-on role that provides day to day HR expertise pertaining to employee experience, HR operations, and employee relations. We are looking for a self-motivated, energetic team player with strong analytical skills and experience in HR in Canada to join our global team!
What You'll Do Provides a full range of operational HR support to management and employees Acts as a main point of contact for employees and members in Canada, responding to and following up on employee enquiries and working to solve their issues and problems. Assists in documentation and implementation of HR policies and procedures for the country Assists in employee communication efforts through email and slack Administers and maintains all Notion/Intranet content for HR in the country Manages the onboarding process for all new hires in Canada Ensures accuracy and administration of Dayforce system, processing reports, forms, and changes including compensation, titles, leaves, terminations, and department reorganizations Processes payroll change requests with our payroll team Organizes employee surveys for all regions such as onboarding and engagement surveys As Admin for benefits programs; ensures proper setup during onboarding and exit process, responds to enquiries and changes, and coordinates and manages disability claims Updates and maintains employee files for the country Prepares employment verification letters and handles background check escalations Supports employee exit process including drafting termination letters, processing resignations, conducting termination meetings, and manages offboarding process Manages New Hire and Offboarding Tracker, coordinating across departments to ensure processes run smoothly and accurately Organizes training opportunities both for Canada and internationally Keeps up with employment and HR best practices in Canada and makes recommendations for policy changes Assists with Occupational Health & Safety program implementation & ongoing activities What You Bring Bachelor’s Degree in a related field HR designation or working toward designation strongly preferred 2-5 years of relevant HR experience supporting HR and people operations activities, tech industry experience an asset Strong knowledge of local labour laws Initiative and problem solving skills Strong relationship building skills, cross functionally and externally Excellent presentation and communication skills Ability to work in a dynamic, rapidly-changing environment, able to prioritize situations which require a sense of urgency Ability to be successful in a fully-remote work environment Advanced English speaking, writing, and comprehension Proven experience with HRIS systems (Dayforce experience highly preferred) Good understanding of all aspects of HR and processes