Job at a glance
Job Description We are actively searching for a talented and experienced Project Manager: Complex Programs Responsibilities Responsible for successful delivery of IBM's largest and most complex client commitments. Manages client engagements, ensuring delivery of solutions for complex IT, business and client requirements. Ensures client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction.
Builds client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work (SOW). Works with the Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to assigned IBM team operations.
Provides account leadership to the service delivery team and direct teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables. Manages contractual cost, schedule, and service or product deliverables as they relate to the delivery organization. Manages IBM resources and coordinate client resources to deliver services and solutions to support the client organization.
Supports the Project Executive (PE) in identifying growth opportunities and contract profitability. Owns quality for service provided by the delivery organization and is are responsible for tracking and reporting on service level performance. Project Management methodologies, emerging technologies and technical solutions pertaining to client needs should be areas of expertise. Responsible for complex delivery, required skills include: analyzing Business & IT Challenges; applying Strategic Innovative Thinking for Insights; applying Strategic Risk Taking; managing Complex Business Outsourcing Contracts; advising on Large or Complex Engagements; applying Deal Making Techniques to Complex Opportunities; leading Development of Large/Complex Deals/Bids; and applying Risk Management Skills.
Engagements may be characterized by a complex combination of technical, business, financial, and human resources issues related to the strategic and tactical direction of the program and / or clients. Programs are normally large and complex situations that are often global in scope and negotiations are conducted at the highest levels. Requires an extraordinary team leader, an astute business person, exhibit exceptional business insight, with executive/boardroom presence and outstanding judgment.
Experience/Qualification Diploma/BTech/Degree in Computer Science, Information Technology, Software Engineering, or a related qualification 1 to 8 years of experience If you meet the above requirement please email your CV to [email protected]