Receptionist at Kenya Medical Research – KEMRI

Key Responsibilities: Greet and assist participants, visitors, and staff in a friendly and professional manner Manage front desk operations, including answering phones, scheduling participant appointments, attending to visitors, and handling inquiries Register study participants and update existing participants records accurately Coordinate with clinical and research teams to ensure smooth clinic operations Provide information about clinic services, including FP/PrEP services, and direct participants to appropriate resources Maintain confidentiality of participant information in compliance with Research Ethics and Site’s policies Vacancy Requirements: Diploma in Front Office or equivalent (required) Mandatory Additional certification in office administration or related field (preferred) Mandatory Minimum of 1–2 years of experience in a receptionist or administrative role, preferably in a healthcare or research setting Mandatory Experience working with electronic medical records (EMR) or scheduling systems is a plus Mandatory Excellent communication and interpersonal skills Mandatory Strong organizational and multitasking abilities Mandatory Computer literate Mandatory Ability to maintain confidentiality and handle sensitive information Mandatory Basic knowledge of HIV prevention, including oral PrEP, is an advantage Mandatory Friendly, empathetic, and patient-centered approach Mandatory Ability to work in a fast-paced, research-focused environment Mandatory Method of Application Interested and qualified?

Go to Kenya Medical Research – KEMRI on erecruitment.kemri.go.ke to apply