Receptionist

Hotel Receptionist About Us Nestled in the heart of Mont-Tremblant, our Residence Inn Marriott hotel is the perfect destination for travelers seeking comfort, efficiency, and moments of relaxation. Joining our team means integrating into a dynamic, modern, and welcoming work environment, surrounded by colleagues driven by a shared passion: delivering exceptional customer service. WHAT WE OFFER Dynamic and collaborative work environment.

Advancement and professional development opportunities. Comprehensive benefits program. Employee discounts on accommodation and company services. Valued work-life balance. Preferred rates across all Marriott hotels YOUR ROLE The front desk agent accompanies the guest from arrival to departure. They ensure that high-level customer service is provided at all times and in compliance with the standards of the chain and brand.

RESPONSIBILITIES Welcome and register guests upon arrival and process their departure in an efficient and professional manner. Make, modify, or cancel reservations and inform guests of hotel policies. Communicate information regarding room status, VIPs, priorities, early departures or extended stays, and guest requests to other departments. Verify and adjust charges to guest accounts, while being responsible for cash transactions.

DESIRED PROFILE Excellent customer service skills. Initiative, attention to detail, and autonomy. Ability to work under pressure, solve problems, and work with computer systems. *The use of the masculine form to designate persons is solely intended to lighten the text and has no discriminatory intent. * Source: Hospitality Online