Job at a glance
Manage and maintain group and transient inventory controls. Updates market knowledge and aligns strategies and approaches accordingly. Develop, monitor, and adjust sales and pricing strategies for Best Available Rate and other rate plans. Understands and communicates the value of the brand name as it relates to IHG franchise partnerships and revenue management opportunities. Establishes long-range objectives and specifying the strategies and actions to achieve them Coordinate pricing, promotions and offers with Sales & Marketing, Casino Marketing, Reservation, Hotel and The Bluffs team.
Provide critical analysis of strategies, rooms statistics and demand factors. Conduct competitive and demand analysis and recommend actions to improve The Grand’s position. Maintain distribution channel data integrity. Independently implements appropriate hotel inventory distribution strategy; maintains accurate rates and inventory allotments in all channels and property PMS in a timely manner to promote rate parity throughout all booking channels .
Forecast on a regular basis to maximize revenue within the market condition. Evaluate and select potential gaming, wholesale, MICE and FIT business from all segments and sources. Loads all preferred, consortia and promotional rates in GDS and PMS Spearheads troubleshooting and resolution of any GDS rate loading issues as they occur. Analyzes independently and determines whether hotel is effectively marketing itself across electronic distribution channels.
Participate and prepare rolling forecast and annual budget using PMS, supporting and forecasting tools . Ensure that all rooms statistics reports, including the Financial statement, and any other related reports are accurate and consistent Ensure that all revenue management related systems are maintained including Cenium, Electronic channels and GDS. Manage all aspects of rate & inventory management as outlined in the services contract.
Review reports and monitor all related business trends on a regular basis to make any revenue business-related decisions or recommend any appropriate action plans for all market segments to the Assistant Director of Revenue Management. Select and engage with any potential booking channels for revenue and exposure purposes. Ensure all information relating to the company, guests, data and reports are true and accurate in all systems and channels and all required tasks are completed with accuracy in a timely manner.
Create a desired work culture and cooperation among colleagues and staff across other departments maintaining positive working relationships with all employees. Create and manages the training program of new hires to the revenue management team. Prepare training materials, training schedules, and systems training for the team members. Perform other jobs related to same functions and duties or assume other responsibilities and functions as assigned by management.