SAP ERP Application Manager – Japanese Bilingual

Job Type: Full-time Minimum USD Salary: 100,000 Maximum USD Salary: 150,000 Location Type: On-site • Job Details: • Job Title: Manager (System Implementation & Operational Support) • Client: Global IT Company • Working Location: New York, NY • Salary: $100,000-$150,000(DOE) • Employment Type: Full-Time • Language: Business-level Japanese & English • Highlights • Lead SAP implementation and operational support initiatives across business-critical systems • Manage cross-functional teams and global vendor relationships • Drive system optimization, operational excellence, and continuous improvement • Play a key role in aligning ERP operations with business objectives • Work closely with stakeholders in both Japanese and international business environments • What will you do: • Lead team members in analyzing, developing, modifying, and maintaining application systems to meet business and user requirements.

• Oversee end-to-end SAP application operations to ensure system stability, operational efficiency, and continuous improvement. • Manage system implementation and operational support projects while ensuring alignment with business objectives. • Lead project planning, execution, progress monitoring, and stakeholder communication. • Coordinate and manage relationships with external vendors, including non-Japanese vendors.

• Support requirements analysis, application maintenance, troubleshooting, and issue resolution activities. • Ensure adherence to SDLC (Software Development Life Cycle) processes and best practices. • Apply ITIL-based operational practices to support service quality and system reliability. • Collaborate closely with business users, management, project teams, and technical resources to deliver solutions and operational support.

• Required Qualifications & Skills: • Bachelor’s degree in Computer Science or a related field. • Strong leadership and team management skills. • Minimum 10 years of experience in SAP system implementation and/or ERP application operations. • Experience with SAP or similar ERP platforms. • Project management experience. • Experience managing non-Japanese vendors. • Understanding of SDLC (Software Development Life Cycle).

• Understanding of ITIL (Information Technology Infrastructure Library). • Strong analytical skills for requirements analysis, system maintenance, and troubleshooting. • Strong verbal and written communication skills in both English and Japanese. • Ability to support customers, communicate with senior management, and collaborate effectively with team members. • Strong teamwork, problem-solving, critical thinking, and negotiation skills.

• Ability to work effectively both independently and within a team environment. • Preferred Qualifications: • SAP Certified Application Associate certification. • ERP-related certifications and system implementation credentials are a plus.