Senior Practice Assistant

Hours: 8:30-5 M-F (must be available 8-4:30 for Epic training) Type: temp to potential hire PRINCIPAL DUTIES AND RESPONSIBILITIES: Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits Coordinates and maintains providers’ master clinical schedules Submits referrals for specialty appointment requests Obtains intake information from patient and referring physician’s offices.

Schedules Radiology tests Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results. Schedules infusion related services utilizing Epic scheduling support system Triages and manages high volume of patient telephone calls, utilizing superb customer service skills. Maintains confidentiality and privacy, which is consistent with HIPAA guidelines. Provides cross coverage for other practice staff members for absences, vacations, etc.

and during variations in workflow, as needed Performs other duties as assigned This position involves close interaction with physician staff and fellow members of the clinical center as well as patients with cancer. SKILLS/ABILITIES/COMPETENCIES REQUIRED: Must be realistic, objective, measurable and related to essential functions of this job. Excellent judgment and analytical skills to identify problems and develop solutions effectively Problem solving skills Independently prioritize tasks and set deadlines Excellent organizational and time management skills Excellent interpersonal skills Ability to work well as a member of a team Handle sensitive and confidential issues