Senior Revenue Operations Manager

Role Overview As a Senior Revenue Operations Manager at GitLab, you’ll own the policies and processes that govern how we sell and book deals, our global forecasting process, and the Chief Revenue Officer (CRO) operating cadence. You’ll report to the Senior Manager, Sales Operations, and work closely with sales leadership, other Revenue Strategy & Operations teams, Finance, Deal Desk, Product, and Data.

What You Will Do Own the policies that define how deals are booked, credited, and forecasted, including bookings rules, opportunity netting, and sales stages and exit criteria. Identify process problems before they affect the numbers. Partner with Revenue Systems to build policy into system rules, validations, and alerts. Why It Might Be a Fit You’ll bring experience running a forecast process day to day and a practical understanding of how a sales organization works.

You’ll work independently to take a problem from ‘something looks off in the numbers’ to a fix that sticks. Requirements Experience in Sales Operations, Revenue Operations, management consulting, or a similar role, including running a forecast process day to day in a business-to-business (B2B) subscription business. A practical understanding of how a sales organization runs, including pipeline stages, deal bookings and crediting, bookings and annual recurring revenue (ARR) definitions, and how compensation influences sales representative behavior.

Strong data and analysis skills. You’re highly proficient in Excel or Google Sheets, can build a model from scratch, and check your own numbers before sharing them. The ability to work independently, identify what needs to be done, and work with stakeholders to get it done. Benefits Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Tagged as: Deal Desk , Excel , Forecasting