Senior Support Administrator

Senior Support Administrator Hybrid working based at our Colindale Scientific Campus, North London, NW9 5EQ | nt | s for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Location This role is being offered as hybrid Job Summary are seeking 3 x full time permanent and 2 x part-time (18.75 hours a week) permanent Senior Support Administrators to join the Laboratory Data Services Team at our Colindale Scientific Campus. The Senior Support Administrators will be required to: Provide administrative support to Reference Microbiology Services (RMS) Contribute to quality assurance of data entry Deputise for the Data Entry Supervisor in their absence Carry out Data Entry tasks on MOLIS as required Provide a Financial and Resource Management (FARM) service for Reference Microbiology (RM) as cover for staff absences as required Provide support for RM meetings e.g.

note taking as cover for staff absences as required Main Duties uties Contribute to a telephone answering/triage service to ensure that all telephone calls to RM are dealt with efficiently and/or transferred to the appropriate member of RM staff using judgement and discretion, where necessary, and to refer complex matters to relevant senior members of Unit staff Ensure administrative support is provided to RM staff including assisting dealing with queries via telephone/email as necessary Be the point of contact for staff reporting in sick at the beginning of the day and ensuring that appropriate staff in RM are informed in a timely manner Responsible for briefing managers on staff absences, e.g., sickness, which will involve close liaison with Supervisors as appropriate Support the Operations Administrator and RM Operations Safety Manager after they have carried out quarterly Health and Safety inspections of the non-laboratory areas within RM; scan paperwork and file appropriately on relevant network drive as required Take part in the DART rota as required to support postal distribution of results Contribute to a system with the EO (Band 5) Administrative Unit Leads to ensure familiarity with the key roles of the Team Administrative Lead roles and be confident in being able to cover tasks during periods of annual/sick leave The above is not an exhaustive list.

Job Responsibilities ta Entry Support Provide data entry support for Unit specific work using MOLIS (LIMS database) Ensure quality of work and undertake weekly/daily MOLIS housekeeping, as required and during times of surge due to increase in numbers of specimens Responsible for quality control of data input by Laboratory Support Administrators, checking work and ensuring all outputs are accurate prior to dispatch to users Retrieve information from MOLIS in order to liaise with hospitals and private labs to respond to or resolve any queries General Duties Provide flexible administrative cover within RM Assist senior Unit staff in ensuring accreditation is maintained for all Units and contribute to achieving single accreditation for RM Other Ensure that the laboratory equipment in the Units are reported to the RM Operations and Maintenance Team if not in good working condition or require a service engineer visit It should be noted that the work of the RM division is of a confidential nature and must not be communicated to other persons except where required for authorised purposes.

The above is only an outline of the tasks, responsibilities and outcomes required of these roles. They will carry out any other duties as may reasonably be required. The job descriptions and Person Specification be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Essential Criteria 3 GCSEs or equivalent qualifications, one of which must be English language and/or relevant office experience Knowledge of Excel and Outlook (Microsoft Office) to intermediate level Good organizational skills with accuracy and eye for detail Desirable Criteria Good interpersonal skills and team player High level of self-motivation Flexible and adaptable Willing to learn and acquire new skills through training as necessary Application & Sift (Competency-based) At sift stage you will be assessed against the 3 Essential Criteria listed in this job advert.

You will be required to complete: an Application Form (Employer/Activity history section on the application) a 750 word Supporting Statement - do not exceed 750 words as we will not consider any words over this amount This should outline how your skills, experience, and knowledge provide evidence of your suitability for the role.