Senior Voice Engineer

Complete Description: "Evaluates, designs, implements, maintains, and troubleshoots problems with complex unified communications architectures in multi-vendor, multi-platform converged network; administers overall Unified Communications environments; to include video. Has extensive troubleshooting (tier 3+) Works to support client to include evaluating vendor proposals, writing technical documentation and providing and delivering end-user training when needed •Multi-Vendor, multi-platform unified communications engineer with design and implementation experience.

Extensive troubleshooting and internal client management skills. •Strong technical background" Behavior Characteristics: Excellent interpersonal and customer service skills; strong communicator; manages multiple customer priorities at given time; prioritizes and works with designated groups as needed; works independently with limited supervision; is highly motivated. Skills: Skill Required / Desired Amount of Experience Expertise Rating Passed CCIE Collaboration Lab (cert# must be provided) Required Passed CCIE Collaboration Written Required Certified Cisco Network Professional (CCNP) Voice Required Certified Cisco Network Professional (CCNP) Required Cisco Certified Network Associate (CCNA) Voice Desired Cisco Certified Network Associate (CCNA) Required Experience Configuring and troubleshoot Cisco IP Communicator and Jabber Required 10 Years 3 - Expert Experienced in DNS Server, DHCP, domains and TCP/IP based apps Required 10 Years 2 - Proficient Experienced in LAN and WAN QOS design and configurations Required 12 Years 3 - Expert Experience supporting multi-vendor, multi-platform converged networks Required 10 Years 3 - Expert Experience with bulk upload tools such as (BAT) for large scale deployments Required 10 Years 3 - Expert Experience with configuration of route plans, route lists, device profiles, calling search spaces, and partitions in multisite environments.

Required 10 Years 3 - Expert Experience with Configuring and troubleshoot Cisco Unity Connection features, subscribers, call handlers, call routing rules Required 10 Years 3 - Expert Experience with Signaling Protocol - MGCP,SIP,H.323,SCCP,Qsig Required 10 Years 3 - Expert Experience with Supporting and configuring Cisco Contact Center Express V 7, 8, 9, 10.x Required 8 Years 3 - Expert Experience with Supporting and configuring Cisco TelePresence Video Communication Server and MSE 8000 Series infrastructure Required 2 Years 3 - Expert Experience with Supporting and configuring Cisco Unified Communication Manager V 7, 8, 9, 10.x (CUCM) Required 10 Years 3 - Expert Experience with Supporting and configuring Cisco Unified Presence V 7, 8, 9, 10.x Required 4 Years 3 - Expert Experience with Supporting and configuring high level Dial plan based on Multitenant organizations Required 10 Years 3 - Expert Experience with Supporting and configuring IP Paging System.

Singleware InformaCast Required 5 Years 2 - Proficient Experience with supporting and configuring Unified Communication Manager Express and SRST Required 10 Years 3 - Expert Experience with Supporting and configuring unity Connection V 7, 8, 9, 10.x Required 10 Years 3 - Expert Experience with Supporting and configuring Virtual UC 8x System on VMWare, Unified Computing System Required 2 Years 2 - Proficient Prior project management and customer facing experience Required 12 Years 3 - Expert Experience with Supporting and configuring and implementing Cisco Prime Collaboration Required 2 Years 3 - Expert Experience with Upgrade existing Cisco UC platforms to latest software releases using Cisco best practices Required 10 Years 3 - Expert BS/BA Engineering, computer engineering, Computer Science or relevant work experience Required Cisco Unified Contact Center Express Desired Experience with Supporting and configuring Cisco Show and Share and Cisco Telepresence Content Server and Cisco TelePresence Management Suite Desired 2 Years 3 - Expert Experience with Supporting advanced centralized dial plan in CUCM, SME, VCS/E, Desired 4 Years Overall IT Experience Required 15 Years 3 - Expert