Job at a glance
The Service Advisor will serve as a key link between our customers and the Workshop team, ensuring customers receive professional service, clear communication, and timely updates throughout the vehicle servicing and repair process. Job Summary Type: full-time Location: Georgetown Category: Customer Service Closing Date: 2026-08-30 Key Responsibilities Greet and assist customers in a friendly manner.
Listen to customers' vehicle concerns and ask relevant questions. Explain service options and provide cost estimates. Schedule service appointments based on customer preferences. Coordinate with technicians to ensure timely completion of service tasks. Keep customers updated on the progress of their vehicle's repairs. Process payments and provide detailed invoices. Maintain organized customer records and service histories.
Address customer complaints with professionalism and empathy. Stay informed about industry trends and technical advancements. Requirements Certificate in Motor Vehicle Engine System OR High school diploma / Five (5) CSEC subjects. Minimum of two (2) years' experience in a related field. Customer service experience, preferably in the automotive industry. Good communication skills and ability to explain things clearly.
Organizational skills to handle multiple tasks. Basic knowledge of automotive systems. Familiarity with computerized systems. Customer-focused mindset and problem-solving skills. Flexibility to work during service center hours. How to Apply Apply by email: [email protected]