Job at a glance
Ready to take the next step in your career? Join a global business and technology transformation partner that offers end-to-end capabilities across strategy, design, engineering, and business operations. With deep industry expertise and a strong partner ecosystem, they support organisations in innovating, transforming, and succeeding in an ever-evolving digital landscape. The organisation is looking for an experienced ServiceNow Architect to join a growing team delivering large-scale digital transformation programmes for some of the UK's leading Defence organisations.
This is an opportunity to play a key role in designing and shaping enterprise-level ServiceNow solutions, working alongside highly skilled architects and technical specialists on complex, high-impact projects. If you're looking for a role where you can make a real impact, work on meaningful programmes, and continue to develop your architecture career within a collaborative and supportive environment, apply today!
Responsibilities: Design and architect enterprise-scale ServiceNow solutions for Defence customers. Produce High-Level Designs (HLDs) and Low-Level Designs (LLDs). Lead the technical design and architecture of ServiceNow implementations and transformations. Drive ITSM transformation initiatives, including ServiceNow instance consolidation. Design and implement Common Service Data Model (CSDM) and CMDB solutions.
Provide technical leadership throughout project delivery. Mentor developers and conduct technical design and code reviews. Lead integration design and support complex solution architecture. Participate in governance forums and technical steering boards. Develop architecture roadmaps and strategic technical direction. Support pre-sales and bid activities where required. Work closely with clients through workshops and onsite engagements.
Skills/Must have: UK National (No Dual Nationals). Eligible for or currently hold SC Security Clearance. Strong ServiceNow development background. Minimum of 2 years' experience as a ServiceNow Architect. Excellent technical design and documentation skills. Experience producing HLDs and LLDs. Strong understanding of on-premise and cloud ServiceNow environments. Experience mentoring developers and reviewing technical solutions.
Experience leading technical delivery and complex integrations. Desirable: ITOM experience. ITSM transformation experience. Integrated Risk Management (IRM) experience. ITAM experience. Strategic Portfolio Management (SPM) experience. Experience working within Defence or secure environments. Benefits: Hybrid working with flexibility across UK locations. Opportunity to work on high-profile Defence transformation programmes.
Exposure to enterprise-scale ServiceNow implementations. Clear career progression within a growing architecture practice. Collaborative team environment with opportunities to mentor and lead. Variety of projects across multiple ServiceNow product areas. Salary: £100,000 depending on experience