ServiceNow Consultant/Architect (Remote)

Education and/or Experience Qualifications 3+ years working on the ServiceNow platform or 6+ years of Industry experience ServiceNow PreSales accreditations in all product lines ServiceNow Certified System Administrator (CSA) – current or within 6 months of hire ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM) – current or within 6 months of hire Required Qualifications Proven consulting experience as a key technical resource leading the development and delivery of ITSM solutions in client environments Additional experience in one of the following product lines: CSM, HR, ITBM, ITOM, Performance Analytics, SecOps, or Software Asset Mgmt.

Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS Experience with scripting in the ServiceNow platform using JavaScript: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc. Experience using the Agile/Scrum methodology, leading scrum teams, leading backlog grooming, etc Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational) Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing assistance in solving business processes and/or technical problems and relay that in English and not just IT jargon Demonstrated interpersonal skills, customer-centric attitude, ability to deal with cultural diversity Proven team player and team builder Ownership, accountability, and attention to detail in all work efforts Ability to excel with minimum supervision Commitment to customer satisfaction and supports our brand promise and guarantee to always “make it right” Knowledge of ITIL Ability to travel 10% of the time Preferred Qualifications Degree or equivalent, preferably in Computer Science or Information Technology ServiceNow Certified application Developer (CAD) preferred 3+ years working on the ServiceNow platform or 6+ years of Industry experience ITIL Certified