Site Reliability Senior Manager

Job title: Site Reliability Senior Manager Location: Houston, Texas-USA | Madison, Alabama-USA | New York - Home Office, New York-USA Req ID: 3388 Workplace Type: Remote Job Description: ResponsibilitiesWe're looking for a Site Reliability Manager to lead the team that keeps our platform fast, available, and resilient as we scale. You'll own the reliability strategy for our production systems, build and grow a high-performing SRE team, and partner closely with engineering, product, and security leaders to make reliability a shared, measurable outcome.This is a hands-on leadership role: you'll spend most of your time coaching engineers, setting direction, and improving how we operate, while staying close enough to the technology to guide architecture decisions and step in during critical incidents.

Lead, hire, and develop a team of Site Reliability Engineers, fostering a culture of ownership, learning, and blameless accountabilityDefine and drive the reliability roadmap, including SLIs, SLOs, and error budgets for critical servicesOwn incident management end to end: on-call structure, escalation paths, incident command, and post-incident reviews that lead to lasting fixesImprove observability across the stack (metrics, logging, tracing, and alerting) so teams can detect and resolve issues quicklyChampion automation to reduce toil, and drive improvements in deployment safety, capacity planning, and disaster recoveryPartner with engineering and product leaders to balance feature velocity with reliability, and to embed reliability practices into the development lifecycleManage cloud infrastructure cost and performance, identifying opportunities to optimize spend without compromising resilienceReport on reliability health, trends, and risks to senior leadershipEducation / Qualifications7+ years of experience in site reliability engineering, DevOps, or infrastructure engineering, including 2+ years managing engineersDeep experience operating large-scale, distributed systems in production on a major cloud platform (AWS, GCP, or Azure)Strong working knowledge of Kubernetes and containerized workloads, infrastructure as code (e.g., Terraform), and CI/CD pipelinesHands-on experience with observability tools such as Prometheus, Grafana, Datadog, or OpenTelemetryA track record of leading incident response and turning lessons learned into durable improvementsExcellent communication skills and the ability to influence across teams and levels of seniorityNice to HaveExperience scaling an SRE function from an early stageFamiliarity with compliance and security frameworks such as SOC 2, ISO 27001, etcExperience with chaos engineering, multi-region architectures, or FinOps practicesContributions to open-source infrastructure or reliability toolingExperience leading globally distributed teamsAbout OctaveOctave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.

Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.Why work for Octave?All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.Everyone is welcomeAt Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business.

Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.PI287643980