Job at a glance
Software Asset Management (SAM) Specialist - License Inventory Manager Planning, acquisition, deployment, monitoring, harvesting and retirement of software assets. Develop SAM policies, workflows, processes, and procedures. Responsible for creating and updating software information into Asset Manager/SAM. Involved in the calculating of software license compliance based on software license right-to-use (RTU), software license agreements, maintenance agreements and software installations.
Central point to process and track all software license purchases, mainly Microsoft Software Licenses and managing Software Assurance Benefits. Detailed responsibilities include: • Lead the development, implementation and management of District wide Asset Management tools. • MUST have experience in managing Microsoft Enterprise Contracts and Microsoft Volume License Management portal • MUST have experience in managing Microsoft Desktop and Server Licenses.
• MUST have experience in managing Microsoft Software Assurance Benefits. • Deploy an enterprise wide ITAM / Software Asset Management platform (e.g. Microsoft SCCM) • Validates requirements to create and modify IT software asset records and associated contract records. • Manually create or modify IT software asset records and associated contract records in appropriate software repository. • Bulk load and update IT software license asset records, software license contracts and software maintenance agreements and associated relationships into the IT asset repository.
• Initiate requests to update master data registries (e.g. product brands and models) to enable creation or modification of IT asset record. • Support OCTO’s ITAM implementation activities. • Ensure all changes to vendor agreements are accurately reflected in SAM as confirmed with License Contract holders. • Create and update software counters for software titles and licenses. • Research, upgrade and downgrade parameters that impact client Right to Use (RTU) when creating or modifying software title counters.
• Provide expertise in ensuring that software license contracts and agreements, software licenses and software installations and associated linkages are reflected correctly in the ITAM / Software Asset Management platform repository. • Provide expertise to ensure that software license records are linked to the correct hardware device. • Support analysis of new or modified software agreement and maintenance contracts and identifies impact to software counters.
• Provides monthly and quarterly software license compliance status reports to OCTO management and Agency CIO’s. Also process all the software related requests (new requests, changes, upgrades, etc.) from all the DC agencies. • Review software compliance measures based on existing licensing agreements. • Understand current utilization and installation of licenses based on RTU focus. • Work with Software vendors to renew and true up existing licensing contracts.
• Provide analysis of Software Asset Data information for compliance and risk purposes as well as trends, contracts, and cost. Skill Required / Desired Amount of Experience Expertise Rating Bachelor's degree in the field of information technology or related and minimum of 8 years of relevant experience. Required 8 Years 3 - Expert SAM certification preferred (e.g., IAITAM Certified Software Asset Manager).
Desired 2 Years 3 - Expert Strong knowledge and work experience with software asset life cycle management processes: planning, acquisition, deployment, monitoring, harvesting an Required 5 Years 3 - Expert Knowledge and experience with software asset management related international standards (e.g., ISO 19770, ISO20000/ITIL). Required 5 Years 3 - Expert Experience with development of software asset management policies, workflows, processes, and procedures.
Required 5 Years 3 - Expert Experience with license management and optimization tools, software discovery tools (e.g., MS SCCM or LANDesk) Required 5 Years 3 - Expert Experience with IT asset inventory systems (e.g., Remedy CMDB, HP UCMDB or similar). Required 5 Years 3 - Expert Experience interpreting software licensing terms and conditions Required 4 Years 3 - Expert Strong knowledge of software publishers' licensing models and software deployment and use rights (e.g.
Microsoft, Adobe, Oracle and McAfee). Required 3 Years 3 - Expert Experience with developing RFP documentation, reviewing vendor proposals and participating in vendor presentations. Required 4 Years 2 - Proficient Data cleaning, data transformation, and data modeling processes and techniques, including leveraging Microsoft Access, Microsoft Excel and SQL Required 4 Years 2 - Proficient Experience in managing Microsoft Enterprise Agreement and Software Assurance Benefits Required 4 Years 3 - Expert Other technologies and software and hardware asset management tools, including: Active Directory, WMI, SNMP, SSH, TCP/IP, Unix/Linux, Shell Script Desired 3 Years 2 - Proficient Other technologies and software and hardware asset management tools, including: PERL, PowerShell, VMware administration, System Center Configuration M Desired 3 Years 2 - Proficient Questions