Solution Architect

Job Title: ServiceNow Solution Architect Location: Remote Compensation Expectation: $90-100/hour The Company: A global enterprise technology company delivering cloud-based workflow and AI-driven solutions that help organizations modernize operations and accelerate digital transformation. The Role of Solution Architect We are seeking a Solution Architect to support AI-driven implementation and adoption initiatives across enterprise customers.

This role will partner closely with product, engineering, and delivery teams to design and pilot standardized implementation packages that accelerate time-to-value and improve customer outcomes. The Solution Architect will play a key role in shaping how AI-enabled solutions are deployed. Key Responsibilities - Advise customers on best practices for implementing standardized, AI-enabled solutions to accelerate adoption.

- Partner with product management, engineering, and delivery teams to design and refine implementation frameworks. - Support pilot programs with enterprise customers and strategic partners. - Contribute to documentation, reference architectures, and thought leadership materials. - Stay current on AI, GenAI, and emerging technologies to enhance delivery strategies. - Assist with enablement and training materials for internal teams and partners.

Knowledge & Experience - 6+ years of experience in ServiceNow solution architecture or enterprise platform implementation. - 5+ years of experience in a technology advisory or enterprise implementation role, with a focus on AI, Machine Learning, or Data Science. - Proven track record delivering ServiceNow implementations in production environments. - Experience working in technology advisory, consulting, or enterprise delivery roles.

- Strong understanding of AI/ML concepts and their application within enterprise platforms preferred. - Excellent communication skills with the ability to translate technical concepts for diverse audiences. - Experience working in Agile environments and collaborating across cross-functional teams. - Customer-focused mindset with strong problem-solving capabilities. - Travel up to 50% is expected. Preferred - ServiceNow certifications (CSA, CIS, or advanced architecture certifications).

- Experience supporting large-scale digital transformation or AI-driven initiatives. - Strong network within the ServiceNow or enterprise technology ecosystem. This client requires that a background check be completed. A background check is required to protect our company/client and its stakeholders by ensuring that we hire individuals with a trustworthy history, which helps maintain a safe and secure workplace.

This proactive measure minimizes potential risks and promotes a culture of integrity within the organization. Benefits Offered: Employer provides access to: - 3 levels of medical insurance for you and your family - Dental insurance for you and your family - 401k - Overtime: New York State has the following sick leave policy: accrue 1 hour for every 30 hours worked up to 40 hours. Workers in New York city are also eligible for 32 unpaid sick hours upon start.

If you are based in a different state, please inquire about that state’s sick leave policy.