Job at a glance
- You will analyse customers' financial situation to advise them on suitable home loans; - You guide customers step by step through the loan application process; - You prepare clear and straightforward offers so that customers know exactly where they stand; - You answer customers' questions regarding their home loan and offer them support with any problems; - You closely follow developments in the mortgage market so that your knowledge is always up to date; - You ensure that all administrative processes related to files are completed correctly and on time; - You collaborate with other teams, such as risk management, to ensure optimal service delivery.
- You contribute to the development of the product offering and the improvement of processes within the organisation;