Job at a glance
For our client we are looking for an Storage Operations Specialist (f/m/d). Objective 1: Provide Tier-3 operational ownership for Storage Products for Local Production (DE) Objective 2: Ensure operational readiness for deployments Objective 3: Monitoring, Incident, Problem and Change Management/ Ensure operational stability and responsiveness for the managed Kubernetes platform Objective 4: Automation/Reduce operational toil and improve service reliability Objective 5: Ensure platform operations adhere to security and compliance standards The contractor must be a senior level professional with proven experience in operations management of private cloud solutions, proficiency in managing storage operations on the platform: Skills (must-have): - 5+ years in IT storage operations / service delivery / platform operations with demonstrated leadership in mission-critical environments - Proven experience implementing/leading Incident, Problem, Change, Release governance in production.
- Experience supporting platform workloads that rely on shared storage services. - Expertise with storage types: File Storage, Block Storage, Object Storage. - Expertise with protocols/services: NFS; object storage operations (S3-like concepts). - Experience with kubernetes storage integration: CSI driver concepts and troubleshooting (PV/PVC lifecycle understanding). - Virtualization (Storage): Experience operating storage virtualization in enterprise environments.
- Expertise within ITSM: Jira Service Management (JSM), Jira, Confluence. - Fundamental understanding of core operations processes (incident management, change management, problem management, IT Service Management) as well as SRE concepts - Experience in gathering operational insights from monitoring or observability including SLI/SLA/SLO management and tracking. - Hand-on experience in documenting procedures properly and enforcing clear runbooks or playbooks.
- Observability Hands-on experience with monitoring and logging tools (e.g., Prometheus, Grafana, Datadog, Mimir, Loki). - Familiarity with enterprise DevOps toolchains is a plus (GitLab, JFrog Artifactory, Backstage, Harness). - Strong understanding of modern platform operations (Kubernetes/containers, automation, observability), sufficient to govern specialists. - Platform delivery concepts: GitOps and IaC awareness (Terraform/OpenTofu, ArgoCD, Helm) to govern deployment/readiness standards.
Skills (should-have): - Experience operating in regulated / high-availability industries (banking, telco, public sector, healthcare). - Experience with SRE practices (SLOs/SLIs, error budgets) and reliability management. - Experience operating storage services that integrate with Kubernetes platforms. - Familiarity with IaC-based provisioning and GitOps-driven operational patterns.