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Team Leader | International Sales/Retention/Collections

Gratitude Inc

Mumbai, Maharashtra, IN

Job at a glance

Mumbai, Maharashtra, IN
Location
Gratitude Inc
Employer

About the RoleWe are hiring an experienced Team Leader to lead and drive performance in an International Sales, Retention, or Collections process. The role involves managing a team, handling customer escalations, coaching advisors, and ensuring operational and performance targets are consistently achieved.QualificationsMinimum SSC (10th Pass) or higher3+ years of Team Leader experience in International Sales, Retention, or CollectionsStrong communication, leadership, and people management skillsExperience handling escalation calls and resolving complex customer issuesProven track record of achieving performance targets and earning incentivesBenefitsSalary up to ₹8.5 LPA5-day work week2 weekly offsVirtual interview processOpportunity to lead high-performing international teamsEligibilityOnly candidates with relevant International Team Leader experience in Sales, Retention, or Collections will be considered.Must be willing to work U.S.

Night Shift.Employment verification is mandatory for all previous employers.Candidates must provide Offer Letter, Payslips, and Bank Statement for every organization listed in their employment history.Apply NowIf your profile reflects the non-negotiable qualifications, send your updated CV for review.Please include the following details:Highest Educational AttainmentYears of Team Leader Experience (International Sales/Retention/Collections)Current Team Size ManagedExperience Handling Escalations (Yes/No)Current/Last CTCExpected CTCNotice PeriodCurrent LocationWillingness to work U.S.

Night ShiftAvailability of employment documents (Offer Letter, Payslips, and Bank Statements for all previous employers)

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