Job at a glance
Team Member - Collections Language Required: Dutch Experience Required: 1-3 years Band: BPO 1/2 (up to 6 LPA)Location: Gurgaon 100% WFO and 24x7 shifts including night shifts applicable by default. Excellent verbal and written Dutch language along with English skills. Prior International voice experience – B2B/B2C Collections. Calling for payment on overdue invoices for buckets in scope Doing maintenance on the account Handling accounts / payment queries from accounts payable team Interaction with other teams - billing, originations etc.
Payment application Handling disputes and resolution Invoice reconciliation - Credit rebills, Invoice splitting, PO change, Adjustments as per scope. Basic Excel based reporting and analysis on assigned inventory Daily task list wrt regular TCS activities **PAN and DOB are required to create an employee profile in the database.**