Job at a glance
Team Member Dutch- CollectionsLocation: GurgaonBand: BPO 1/2 (up to 6 LPA)Work Setup: 100% WFOShift: 24x7 including night shifts applicable by defaultLanguage Required: DutchExperience Required: 1-3 yearsRole Details:- Excellent verbal and written Dutch language along with English skills- Prior International voice experience – B2B/B2C Collections- Calling for payment on overdue invoices for buckets in scope- Doing maintenance on the account- Handling accounts / payment queries from accounts payable team- Interaction with other teams - billing, originations etc.- Payment application- Handling disputes and resolution- Invoice reconciliation - Credit rebills, Invoice splitting, PO change, Adjustments as per scope- Basic Excel based reporting and analysis on assigned inventory- Daily task list with regular activities