The Vans DQM General Seeks a Store Manager

Vans, the original sports action brand, and DQM, a NYC based skate shop and street wear purveyor, have created a unique retail concept in the heart of Soho, New York. Vans and DQM bring together two of the most prolific names in contemporary street wear. The Vans DQM General Store located in Soho, New York is seeking a Store Manager who will be responsible for the day-to-day management of our retail store operation.

We are looking for a Store Manager who loves to sell, has a strong belief in excellent customer service, and is a strong leader who loves to manage a team. The Store Manager is responsible for ensuring the highest level of customer service throughout the store and thereby driving sales. The Store Manager is a role model and leader and must solve problems, make informed decisions and manage the store staff in an appropriate manner in order to achieve maximum results.

RESPONSIBILITIES: • Maintaining all daily operations in the store including coordinating staffing, controlling expenses and overall management of all areas of the store as needed. Opening, closing, every day maintenance, cleanliness and security. • Managing store staff by assisting with recruiting, selecting, orienting, and training employees (including POS procedures, sales techniques, receiving product deliveries, cleaning schedules, company culture).

Assisting with building a service focused sales team. Creating and maintaining staff schedules. Following up on employee work results including training, disciplining and appraising employees. • Maintaining a fair, consistent set of standards as they apply to store staff and store operations. Maintaining a team environment. • Manage daily sales goals. Ensure all store staff are aware of, and are working towards, sales goals.

• Review sales reports and provide feedback in regards to product pricing and performance by reviewing sales activities. Create and analyze store- level financial and product performance reports. • Manager for all in-store customer service enquiries, including phone sales orders. • Maintaining a friendly, brand and company-appropriate atmosphere in the store. • Monitoring inventory and keeping the store appropriately stocked and merchandised at all times.

• Maintaining visual merchandising standards and ensures retail presence of all available merchandise. Ensures all merchandise is accurately and visibly priced. • Responsible for accounting for and reporting all monies collected through daily transactions. Analyze variances and initiate corrective actions. • Assist with store related marketing initiatives. EXPERIENCE AND REQUIREMENTS: • At least 3 years of management experience in a retail environment • At least 5 years of relevant retail experience knowledge or experience in the skate and/or street wear market a plus, buying and/or visual merchandising experience a plus • Proven ability to understand and drive store profitability through service • Proven leadership skills with the ability to train, lead and motivate staff and monitor staff performance including conducting employee reviews • Demonstrated ability to solve problems in a fast-paced environment • Enthusiasm, strong work ethic and positive personality • Integrity and honesty is an absolute must • Excellent verbal communication and writing skills • Excellent organization and follow-through skills • Excellent knowledge of Windows and Mac OS, and Microsoft Excel, and POS systems • Ability to create and analyze store-level financial and product performance reports in POS and Excel • Willingness and ability to work weekends, nights and holidays Please send your resume, a cover letter and a recent photograph through Malakye.com or to: [email protected] Salary and benefits commensurate with experience.

Please, no phone calls regarding this job.