Trainer – CA/US East

Department: TrainingReports to: Manager, Training DeliveryLocation: Toronto, OntarioYour Opportunity at ARC’TERYX:As a Trainer you are an innate people developer – you love to teach, and you love to see people reach their potential. In this role, you live and breathe retail and are an advocate for creating a learning culture in our stores. You support in the creation of our training strategy and content for key initiatives, courses, and programs but your number one priority is training delivery.

You deliver large-scale company-wide initiative training, key aspects of our retail training program, product education and cyclical training, and you are constantly in our stores developing our people and coaching others to become world-class trainers.This is a remote role based in Toronto. Eligible candidates must be within one hour of Toronto. Business operations occur on EST time zone.Meet Your Future Team:Your role on the Retail Training team is key to our organization’s growth and business goals.

The Retail Training team, a part of our Business Excellence team, is in service of the business supporting our scalable store growth and achievement of our goals. Retail Training creates best-in-class learning programs, supports implementation training, and delivers training that enables our business to operate effectively and scale for the future. You will be supporting with training our people to unleash their potential and build a high-performance culture.If you were the Trainer, CA/US East now, here are some of the core activities you would be doing:POINTER-MARK Consulting and collaborating with HQ partners on large-scale training initiativesPOINTER-MARK Developing training strategies that maximize engagement, retention, and adoptionPOINTER-MARK Incorporating change management methodologies into training strategiesPOINTER-MARK Supporting and/or lead the training content creation and delivery processPOINTER-MARK Collaborating with stakeholders to ensure training is integrated into the relevant retail training programsPOINTER-MARK Delivering key aspects of the Store Manager Training ProgramPOINTER-MARK Creating, executing, and maintaining the Training Guide ProgramPOINTER-MARK Delivering training and train-the-trainers for initiative, program, product education, and cyclical training as neededPOINTER-MARK Maintaining an in-depth understanding of Arc’teryx store operations, leadership best practices, and product knowledgePOINTER-MARK Working with Store Managers and Regional Managers to ensure training and development is thriving in stores and provide feedback and coaching to retail teamsPOINTER-MARK Regularly travelling to all stores within your area for on-going training and coachingPOINTER-MARK Maintaining a working knowledge of role overview documents for all retail rolesPOINTER-MARK Auditing training and development practices in stores and champion high quality and consistent delivery of our programsPOINTER-MARK Collaborating with the Regional Managers in your area to support with regional training assessment, determining needs, and new store opening execution POINTER-MARK Evaluating and reporting on training strengths and opportunities in your regionPOINTER-MARK Supporting in the planning and execution of new store training strategies POINTER-MARK Maintaining an in-depth knowledge of Arc’teryx productPOINTER-MARK Be an ambassador for our brand, setting an example of retail excellence for our staffPOINTER-MARK Providing ongoing feedback and insight to maximize retail training impact, platforms and resourcesPOINTER-MARK Supporting special projects as neededHere are some of the things you could be working on in the future:POINTER-MARK Developing training strategies that maximize engagement, retention, and adoption for your RegionPOINTER-MARK Incorporating change management methodologies into training strategies for your RegionPOINTER-MARK Supporting and/or lead the training content creation and delivery process for your Region POINTER-MARK Evaluating and reporting on training strengths and opportunities in your area Are you our next Trainer, CA/US East?

POINTER-MARK You have 2+ years of retail leadership experience (Assistant Store Manager or higher, Store Manager level preferred)POINTER-MARK You are located in Toronto as store visits in that region will be a critical aspect of the rolePOINTER-MARK You are able to frequently travel (frequency will vary pending the incumbent’s location and COVID-19 restrictions)POINTER-MARK You have training delivery experience and are a skilled facilitatorPOINTER-MARK You have a bachelors degree in Education, adult learning, facilitation/training, coaching, instructional design, or related field, or an equivalent combination of experiencePOINTER-MARK You have experience in Training content creation and/or instructional design experience an asset POINTER-MARK You have a proven track record of creating and/or delivering impactful and engaging training that meets and/or exceeds KPI’sPOINTER-MARK You have knowledge of adult learning principles POINTER-MARK You are an excellent communicator, both written and verbalPOINTER-MARK You are a consummate researcher and learner who keeps up to speed with industry trends POINTER-MARK You are an innate people developer, proficient teacher, and skilled coachPOINTER-MARK You have excellent brand and product knowledgePOINTER-MARK You are proficient at managing multiple competing deliverables POINTER-MARK You are committed to excellence and personal developmentPOINTER-MARK You are proactive in identifying the root cause of issues and developing solutionsPOINTER-MARK You remain highly flexible and adaptable when faced with ambiguityPOINTER-MARK You are able to balance autonomy and collaborationPOINTER-MARK You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is rightPOINTER-MARK Your passion for your work is paralleled by your passion for getting outside and living itEqual OpportunityArc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected.

We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.Design your Purpose. Live our Values. DISRUPTIVE EVOLUTION. Design your future through challenge, experimentation, and inspiration.COMMIT. Set and deliver on bold objectives as we collectively raise the bar.LIVE IT. Deepen your connection to nature and live your most purposeful life.

LEAVE IT BETTER. Create a better world, together.Apply for this job