Job at a glance
Job Summary We are looking for an enthusiastic Travel Consultant to handle and support the Queries of our clients who call us and resolve their queries and provide them an accurate solution as per their need You will be responsible for closing sales deals over the phone and maintaining good customer relationships. He/She must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by providing good support and resolve customer's Query. Should be fluent in HINDI and ENGLISH Responsibilities and Duties Answer the Calls and guide our customers to choose, book and handle other queries. Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company’s reputation Go the “extra mile” to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Generate Sales from Inbound Calls Provide support to customer Coordinate with 3rd party vendors for Support Coordinate with Corporate Sales Managers for Sales and Provide them support Key Skills Good Communication skills, Good knowledge of MS Office , Outgoing and energetic attitude, Good listening skills, Multi-tasking ability, Excellent problem-solving capabilities, Computer experience, Able to work on CRM Required Experience and Qualifications Any Under Graduation Degree.
Freshers are mostly welcome. Benefits Training on different Modules & Mentoring. Job Type: Full-time Salary: ₹12,000.00 - ₹15,000.00 per month