Job at a glance
Account Manager - DDV Mediengruppe - Venlo - Venlo - 4 weken geleden geplaatst DDV Mediengruppe Jobid=638504511028661481 (0.0501) Venlo | €3.028 - €5.752 | 40 hours | Hybrid Do you want to manage international clients within a complex, high-tech supply chain environment where you truly own your accounts and make direct commercial impact? As an Account Manager at Arvato, you are responsible for managing and growing your customer portfolio within our Tech division.
You work closely with international clients, operations, and support teams to improve performance, identify commercial opportunities, and build long-term partnerships. You'll work in one of the most advanced supply chain environments in Europe, where automation, data, and continuous improvement are at the core of the operation. Within this multi-client environment, you combine stakeholder management, contract management, and commercial insight to help customers grow successfully.
If this sounds like the right fit for you, then we'd love to have a conversation with you. YOUR ROLE As an Account Manager, you are responsible for managing, optimizing, and expanding your portfolio of clients within the Tech division. You act as a strategic business partner to your customers and serve as the primary contact for commercial, financial, and project-related matters. This includes contract and revenue development, invoicing and month-end close activities, as well as coordinating change initiatives and implementation projects, such as system enhancements or new logistics processes.
In this role, you act as the key liaison between the customer and internal departments, ensuring projects and changes are delivered successfully. Your responsibilities include: - Managing and growing customer relationships within a complex contract logistics environment; - Analyzing and improving SLA performance, KPIs, and commercial results; - Leading MBRs/QBRs and translating data into concrete impr...