Finanční analytici a špecialisti v oblasti finančníctva, poisťovníctva a ostatných finančných služieb

Provides end-to-end support to customers, which may include use of standard scripts and specific guidelines and procedures, to handle queries or close sales. Seeks help and/or escalates issues/queries when it is appropriate to do so to help resolve customer issues expeditiously. Throw away your image of typical corporate banker – grey suit, long tie and sitting in a colorless building. Let us explain how the Pan European Service Desk (PED) is different from that image.

How we redefined and revolutionized banking experience for large corporate clients of ING with pioneering spirit and can-do approach. We started as a small, young and dynamic team with 3 Account Managers who performed a pilot project if we as ING can provide premium level of service for top ING clients by giving them Single Entry Point for all their daily activities. This was a real game changer for large corporate clients as they had to contact different branches all around Europe before.

Things picked up from there rather quickly. We established PED as an international branch which provides premium service for our top segmented corporate clients. Making us part of the future of Corporate Banking!