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Social Media Content Moderator (m,f): Finnish, Japonese, Spanish or French (Callcenteragent/in)

Personalbüro U. Herrmann

Portugal
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Portugal
Location
On-site
Work arrangement
Personalbüro U. Herrmann
Employer
Call Center jobs
Category

Start: monthlyWe are working with a leading Outsourcing/BPO consultancy to recruit Content Moderators for an on-site TikTok project in Lisbon.In this role, you will ensure that content posted by users meets community guidelines and policies. You will work in a fast-paced, international environment, reviewing videos, posts, and comments, and helping to maintain a safe and positive online experience for users worldwide.Your RoleReview and moderate user-generated content in Italian, including videos, posts, and commentsIdentify and escalate inappropriate, harmful, or sensitive contentApply professional judgment and ensure consistent moderation decisionsCollaborate with team members to resolve complex cases and identify recurring trendsDocument moderation actions and maintain accurate recordsContribute to process improvements and knowledge sharing within the moderation teamYour QualificationsNative or fluent Finnish or Japanese or Spanish or French C1/C2)Good command of English (B2) for internal communicationStrong attention to detail and analytical skillsComfortable handling sensitive content professionally and consistentlyPrevious experience in content moderation, social media, or customer support is a plusAbility to work in a fast-paced, performance-driven environmentEmpathetic, professional, and resilient under pressureTeam player with a proactive and adaptable attitudeThe OfferFull-time, on-site position in LisbonFlights to Lisbon coveredOption to live in one of Teleperformance’s fully equipped, shared apartments, located 20–60 minutes from the workplaceGuidance and support throughout the relocation processPaid professional training and structured onboardingHealth insurance and meal allowances from day oneCareer growth and development opportunities in an international, multicultural environment

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