Job at a glance
Under direction of the Fire Chief, the purpose of the position is to perform a wide variety of administrative duties for various functions of the City's Fire and EMS Department. Employees in this class process multiple administrative support and secretarial tasks of a routine to moderately complex nature. Performs related work as required. Serves in an administrative support capacity to the Fire Chief and Assistant Fire Chief.
Processes routine administrative support tasks, i.e. letters, statements, memorandum, legal, and statistical documents. Maintains complete and accurate logs, files, records, and reports on all departmental activities, i.e. attendance, in person, and in writing. Responds to inquiries concerning departmental activities from the public, visitors, and other entities via telephone, in person, and in writing.
Maintains personnel files, medical records, training reports, etc. with the confidentially requirements of federal and state agencies. Communicates effectively and courteously with the public and city personnel, including dealing with confrontational persons in a professional and tactful manner. Prepares requisitions for check processing. Monitors materials and supplies inventory: orders supplies as needed.
Maintains department calendar, including planning, scheduling, and coordinating appointments and events, and arranging airline and hotel reservations. The list of essential functions, as outlined herein, is intended to be representative of the task performed within the classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
High school diploma or GED; supplemented by three (3) years of progressively responsible experience in performing administrative support work, preferably in a public safety environment; or an equivalent combination of education, training, and experience that satisfies Texas State Statutes. Experience with social media platforms such as Facebook, Nextdoor, and Twitter preferred. All employees who have access to health information whose confidentiality is protected by the HIPAA Privacy Rule must have an understanding and knowledge of the Privacy Rule that corresponds to their job responsibilities.
Employees who violate the requirements of the HIPAA Privacy Rule will be subject to discipline, up to and including termination.