Job at a glance
About Us Ancira Auto Group is a family-owned automotive dealer group known for our commitment to excellence, integrity, and customer service—and for supporting our employees with strong leadership, growth opportunities, and a collaborative team environment. Job Description Ancira Nissan I-10 @ Huebner Road has immediate openings for motivated and customer-focused Service Advisors to join our Service Team.
In this role, you will serve as the primary point of contact for customers, delivering a high-quality service experience while building long-term relationships in a fast-paced, growth-oriented environment. Prior Service Advisor experience is preferred; however, candidates with a background in service or hospitality who enjoy working with people and cars may also be considered. Schedule: Tuesday - Friday 7am-6pm/8am-7pm, Alternating Saturday 7am-3pm Benefits Health, Dental & Vision Insurance Disability Insurance, Life Insurance, and Mental Health Care Paid Time Off Paid Holidays 401k with Employer Match Employee Discounts Employee Assistance Program Key Responsibilities Greet customers and manage the service intake process Build long-term customer relationships through exceptional communication and follow-up Clearly explain recommended services using dealership technology and tools Coordinate with technicians and service management to ensure timely and accurate repairs Maintain accurate repair order documentation Follow up with customers to ensure satisfaction and support future service needs Deliver service experiences aligned with Ancira Auto Group standards Qualifications Prior Service Advisor experience preferred; hospitality or service-industry experience considered Must be at least 21 years of age Valid Texas driver’s license with acceptable driving record for insurability Strong customer service and communication skills Detail-oriented with a focus on quality and accuracy Competitive, results-driven mindset Team-oriented and collaborative Professional appearance and positive attitude Must be legally eligible to work in the United States Ability to pass pre-employment and random drug testing EOE