Job at a glance
Responsibilities *Weekend Night Auditor ( Friday, Saturday and Sunday) •Welcome guests in a friendly and professional manner •Check guests in and out with efficiency •Answer phones in a professional manner •Transferring calls or take messages when necessary •Accurately process credit card transactions safely and securely •Communicate with guest about any problems/complaints and determine the best form of action to resolve •Work as part of a team and communicate with other departments to ensure excellent service •Perform other duties as assigned Qualifications Opera PMS Experience Required At least one year of experience working at a hotel front desk guest services agent, or night auditor guest service agent.
Skills: communication, light computer, reading and writing, basic math, problem solving. Having a flexible schedule including weekends and/or holidays