Senior Sales Associate, Ann Mashburn Dallas

WHAT IS THE BRAND? Mashburn is an Atlanta-based apparel and lifestyle brand founded in 2007. The company designs, manufactures, and markets a nationally recognized assortment of menswear (Sid Mashburn) and womenswear (Ann Mashburn), and other high-quality, iconic brands. Mashburn aims to be the best in American style and service... a brand that offers luxury-quality product at accessible prices, delivered with a memorable customer experience, and driven by a deeply personal brand voice that expresses the passion and inspiration of our founders.

WHAT IS THE JOB? As a Senior Associate in our Ann Mashburn s hop , you will be responsible for demonstrating the brand values in how you engage with and take care of customers . You will create a welcoming and memorable brand experience in the shop by discovering and assessing client needs, suggesting thoughtful solutions, building trusted relationships, and maintaining timely follow-up. You will enhance and develop the business by proactively reaching out to clients and sharing information on n ew products and events .

You will also contribute to daily operations of the store to maintain our brand standards throughout all areas of the business . WHAT ARE THE RESPONSIBILITIES? Make all customers feel welcome and taken care of by exceeding their expectations and p rovid ing an exceptional brand experience . Demonstrate deep knowledge of the products and styling to advise customers of all shapes, sizes, and ages . Maintain an active client book, contacting clients regularly and providing appropriate follow-up .

Create meaningful relationships with customers to personalize interactions , build loyalty, and develop brand ambassadors . Consistently achieve or exceed monthly and seasonal individual and store sales goals . Work as a team player, partnering with fellow associates and fostering open communication, to ensure a consistent customer experience and contribute to a positive working environment . Maintain a strong desire to continue to learn and grow every day .

Maintain seamless operations and processes according to brand guidelines . WHAT ARE THE ESSENTIAL SKILLS? A proven leader with 3-5 years of retail selling experience. Passion for womens wear with knowledge of fabrics, garment construction, and styling preferred . Kind , friendly, and enthusiastic attitude with a desire to serve others and provide memorable hospitality . Proven ability to quickly build rapport and relationships with customers and colleagues .

Proven ability to drive and exceed individual and/or team sales goals . Excellent communication skills and the ability to graciously handle multiple tasks simultaneously . Strong organization, attention to detail, and follow-up skills . Has a proactive , self-starter mindset that brings new ideas and solutions to the team . Is a m otivated, resourceful problem - solver and team player with a "no task is too small" attitude .

Approaches situations with positivity, flexibility, and creativity, even under pressure with tight deadlines . Has interpersonal skills to influence, collaborate with, and build relationships with others in cross-functional roles . Anticipates opportunities to drive business , build morale & solve problems . Has an entrepreneurial spirit & enthusiasm for growing with Mashburn . Reflect s our core values of Hopeful, Helpful, Humble, Hardworking, Nimble, Hospitable, and Honest .