Job at a glance
Industry: IT Services Job Summary The HR Manager will act as a strategic HR Business Partner (HRBP) to management and department heads, supporting business objectives through people strategy, employee development, engagement, and effective HR practices. The role will focus strongly on Learning & Development, Training, Employee Engagement, Talent Management, and Performance Management, while also being responsible for other key HR functions, including recruitment, employee relations, compensation & benefits, and HR policies.
Main Responsibilities: Partner with management and department heads to understand business and people needs and provide HR solutions. Develop and implement Learning & Development and Training strategies, including TNA, training plans, budgets, and effectiveness evaluation. Develop onboarding, career development, leadership development, and talent development programs. Lead employee engagement initiatives, surveys, recognition programs, team-building activities, and employee experience improvements.
Support performance management, KPI setting, performance reviews, coaching, and development plans. Support talent management, succession planning, and high-potential employee development. Work with managers on workforce planning and recruitment to ensure the right talent is hired. Provide HR advice on employee relations, performance issues, workplace concerns, and HR policies. Support compensation & benefits, HR operations, and compliance with Cambodian Labour Law.
Monitor HR KPIs and prepare reports and recommendations for management. Promote a positive learning, engagement, and high-performance culture. Lead and coordinate HR projects and other initiatives assigned by management. Main Requirements: Bachelor's degree in Human Resources, Business Administration, Management, Organizational Development, or related field. 3-5 years of HR experience, with strong experience in HRBP, Learning & Development, Talent Management, or Employee Engagement.
Experience in IT Services, Technology, BPO, Telecommunications, or other service-oriented industries is preferred. Strong knowledge of Training & Development, employee engagement, performance management, talent management, and organizational development. Good understanding of recruitment, employee relations, C&B, HR operations, and Cambodian Labour Law. Strong business partnering, coaching, communication, facilitation, and stakeholder-management skills.
Strong analytical and problem-solving abilities. Proficient in Microsoft Office and familiar with HRIS/LMS or digital HR platforms. Good written and spoken English and Khmer. Proactive, people-oriented, business-minded, and able to work in a fast-paced environment.